I really appreciated your non pressurised sales pitch, having test ridden the "Oxygen S-Cross" mountain bike I couldn't have been more pleased with the deal and quick delivery, just about 24 hours.
I am really enjoying riding The S-Cross, I have been off road but mainly on the road until the ground dries up a bit. I did have one small issue - well I thought it may be. the power kept cutting out so I removed the battery and re seated it and all seems ok now. I have fitted a rear mud guard and changed the handle bar grips to comfort grips. A Great looking bike with plenty of power, battery life and a great spec for the price.
The Oxygen S-Cross bikes are brilliant, Its a real joy to go out cycling again. We no longer have to put the bikes on the back of the car and drive to somewhere flat.
We now are able to cycle from home and cover 30 miles without worrying about all the hills in the surrounding area which is a real joy.
I would also like to thank you for all your help and advice in helping us to choose the right bikes for myself and my wife.”
After several decades enjoying cycling, mostly mountain biking, my wife and I now both have physical issues that make long distance or challenging terrain difficult. We bought two ‘Giant’ electric bikes from the ebike-centre and they have transformed our riding. We are back on demanding trails, covering long distances again, and feel twenty years younger. At first it felt like ‘cheating’ but actually we go out more, cycle further and, by choosing the level of power assistance, we can control our exercise and improve our fitness. Expensive but worth every penny!”
Thank you Steve for your guidance when purchasing 2 x Giant Dirt e-bikes recently. We have always enjoyed downhill mountain biking but now with the power assist of our new e-bikes, have loved the uphill part just as much. Can't wait for each weekend to get out and explore!”
" This is an outstanding place to visit if you're interested in purchasing any type of e bike. The display makes it easy to get an initial feel for the different models and you can follow this up with a trial round the car park of the bike/s which interests you. Steve is not only knowledgeable, he is patient and helpful in answering questions and giving pertinent advice. Thoroughly recommended."”
I wanted to write to you to thank you for the great technical support and advice we received from you when we purchased our electric bikes. The bikes have made a big difference to mobility particularly since my hip replacement.
Also the after sales service and support has been fantastic and much appreciated.
Many thanks & Happy New Year”
My commute (at a very leisurely pace) is 24 minutes door to door. Brilliant! I love the experience so much that today I went home via Kennel Hill and The Trundle
I’m really impressed with the bike, it’s perfect for my needs. So much so that I will be putting the car up for sale this weekend. Time to start counting the savings! Thank you very much for the advice before purchasing which helped me make the right choice.
I would have no hesitation recommending an e-bike or the e-bike Centre.”
thank you so much for your attentive assistance on my recent purchase of my second electric bicycle from your goodselves.
One of the reasons for my choice was quite simple, one can purchase anything from a variety of shops but with very little back-up, whereas you seem to care about your customers, where others fail.
I have no doubt that when I purchase my next electric bike I shall return to your shop where there is decent service, again many thanks for all your help.
P.S I am really delighted with the new bike, it's such fun!”
So, an e-bike looked to suit me and research started. Round and round I went from Giant main dealer, 'how much?' to all who stocked e-bikes locally. Upshot, mail order buying blind from somewhere well north of civilisation which was not attractive to me but seemed the only solution within my budget.
Sensing my frustration Boss and Google to the rescue. 20 miles or so away the e-bike Centre popped up and off we went on a sunny morning. I'm not going into verse and chapter about our visit but here are the main points. 1. I had never seen such a variety of e-bikes. 2 Steve listens and offers sound advice. 3 I now own a Giant full sus e-bike monster for a small bit over my budget. 4. Small changes I wanted took an hour whilst we had lunch at the local marina, no problem. 5. Coffee and a smile is order of the day.
To sum up, if you are considering an e-bike or wanting one first stop The e-bike Centre is the place to go. End of.”
Helpful, friendly and professional advice given without any pressure selling are the Hallmarks of the E-Bike Centre. together with a wide selection of e-bikes on display, Steve's service is aimed not at fitting the bike to the person but the person to the right bike, taking into consideration price, size, performance and intended use. We had previously recommended neighbours to shop at the E-Bike Centre and they have been similarly impressed with the service such that they too had purchased bikes from the Centre. They continue to be very pleased with their purchases.”
Im glad I spoke to Steve at the eBike Centre as I was all set to buy a bike from a company that make Vacuum cleaners. I was alerted to certain possible problems with this route so I tried a few bikes at the eBike Centre and went away and mulled over the price of the bike I was the interested in against my original plan. I then checked more reviews for my original possible purchase and the issues I was informed about were peppered all over the review sites. I had to re adjust my finances on this but Steve was more than flexible on options for the sale. So although I may have to eat beans for a month, I am happy with my purchase as this morning I cycled 15 miles to work and I can still walk. I relish the many hills I encounter and am enjoying the assistance the bike is giving me along my rides. Ive been on it all weekend and have actively been finding steeper and steeper hills to play with and trails! I cant recommend an eBike from the ebike-centre more. They provide a great service and advice with no pressure to buy.”
I had this vague idea that an electric bike would be good for me. So I searched the internet and became confused, but I also found ebike centre was very handy.
So I went there with a list of questions and ideas. Steve could not have been more patient, understanding and knowledgeable. Having listened to all my requirements for a bike he came up with 3 bikes that would be suitable within my price range. All of which I could try there and then in his car park. I was impressed and went away to sleep on it.
It was Steve's patience and helpfulness that made me go back and buy a bike.
I am one happy bunny, many thanks Steve.”